Avira Managed Email Security (AMES)User Guide

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 103. Setting your AMES domains and users3.1 Making general domain settingsF

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 11When released from quarantine, blocked emails can be released as attachment

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 123.3 Adding new users to a domainWhen AMES is configured for your domain, t

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 133. Type the User name and Password for your new user. The password has to b

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 14• ContentFilter - Message components are scanned, according to the whitelis

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 153.4 Import/ Export the list of domain usersAvira-Partners and AMES domain

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 16 - modified user - deleted user3.5 Adding a user aliasUser aliases can be

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 17Greylisting3.6 Resetting user passwordsDomain administrators and Avira par

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 184. If you did not enable the option Send mail to users, make sure you save

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 191. To change mail delivery settings, select a User and go to the Services t

Table of ContentsAMES User Guide (Status: 24 Jan 2012) 2Table of Contents1. Product information ...

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 201. Select the User you'd like to add a signature for and go to the Sig

Setting your AMES domains and usersAMES User Guide (Status: 24 Jan 2012) 212. Activate the option Signature for outgoing email and write the text in t

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 224. Quarantine Management4.1 Configuring the email filtersAMES comprises a variety of em

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 23 2. Select the action you want to apply to infected emails, spam emails or filtered cont

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 24- Domain - Keep the setting made by the domain administrator for the entire domain (see 3

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 25• Severe - blocks messages with a heuristic spam score greater than 65%.• Very severe - b

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 26Content FilterIn the ContentFilter settings, you can set attachment rules or custom rules

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 27To add a custom rule:1. Select a filter criterion from the drop-down list:- subject conta

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 282. Enable Virus notification, to receive a warning by email, whenever a virus is intercep

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 29As Avira-Partner or AMES domain administrator, you can generate a quarantine report and s

Table of ContentsAMES User Guide (Status: 24 Jan 2012) 35. User management ... 345.1 Us

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 30If you wish to view your entire quarantine or manage your preferences, you can click the

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 314.4 Managing the quarantines from your AMES accountTo open the quarantine, select a User

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 32Spam quarantineIf your account is set to quarantine spam emails for 30 days, the Spam qua

Quarantine ManagementAMES User Guide (Status: 24 Jan 2012) 33Content Filter quarantineIn the ContentFilter quarantine you will find all blocked emails

User managementAMES User Guide (Status: 24 Jan 2012) 345. User managementAs Avira partner or AMES domain administrator, you can manage all the users

User managementAMES User Guide (Status: 24 Jan 2012) 355.1 User management in advanced modeIf you enable the Advanced mode option, you can easily con

User managementAMES User Guide (Status: 24 Jan 2012) 36To filter the list by certain criteria, use one or more fields below the column headers.To clea

User managementAMES User Guide (Status: 24 Jan 2012) 375. Click Next to review the changes.6. You can click Show or Hide, to display or to hide the li

User managementAMES User Guide (Status: 24 Jan 2012) 38Spam level Very relaxedRelaxedNormalSevereVery severeRelease type DomainOriginalAttachmentBlack

StatisticsAMES User Guide (Status: 24 Jan 2012) 396. StatisticsAMES creates statistics regarding the scanned emails, intercepted viruses, spam and fi

Product informationAMES User Guide (Status: 24 Jan 2012) 41. Product informationThank you for taking a look at the Avira Managed Email Security (AMES

StatisticsAMES User Guide (Status: 24 Jan 2012) 40If you select for example, the current month, day-by-day statistics are also available for the selec

StatisticsAMES User Guide (Status: 24 Jan 2012) 41Further statistics display the Top 25 senders and Top 25 recipients of emails during the selected pe

SupportAMES User Guide (Status: 24 Jan 2012) 427. SupportSupport serviceAll necessary information on our comprehensive support service can be obtaine

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Product informationAMES User Guide (Status: 24 Jan 2012) 5Release notesTo keep you up to date with the latest developments, we placed a link to the Re

Getting started with AMESAMES User Guide (Status: 24 Jan 2012) 62. Getting started with AMESYou'll find that once your Avira Partner has set up

Getting started with AMESAMES User Guide (Status: 24 Jan 2012) 72.3 Configuring the AMES domainFor each new domain, one generic user is created (see

Getting started with AMESAMES User Guide (Status: 24 Jan 2012) 84. Firewall settings5. User configurationConfiguring the DNS serverTo activate the sca

Getting started with AMESAMES User Guide (Status: 24 Jan 2012) 9After directing the MX records to the Avira AMES cluster, the managed service is activ